Privacy policy

At Ally’s Essentials™, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with our brand.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Information You Provide

You may provide information when you:

Create an account
Place an order
Subscribe to our email list
Contact us
Submit a contact form
Request assistance with an order
Leave a product review or testimonial
Participate in promotions or other activities

This information may include your:

Name
Email address
Phone number
Billing and shipping address
Order information
Order number
Messages or information you provide when contacting us

Payment Information

Payments are processed through secure third-party payment providers. Ally’s Essentials does not generally store your complete payment card information on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate location
Website activity and interactions

We may use cookies and similar technologies to help our website function properly, understand how visitors use our website, improve the shopping experience, and provide relevant marketing.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Provide customer service
Communicate with you regarding your orders
Respond to questions and requests
Send transactional communications
Send marketing communications when you have opted in
Improve our products, website, and customer experience
Personalize your shopping experience
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with applicable legal obligations

4. Marketing Communications

If you subscribe to our email list, we may send you information about:

New products
Promotions and special offers
Hair-care education
Product recommendations
Brand updates
Community news

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business and provide services to you. These providers may include:

Shopify and related ecommerce services
Payment processors
Shipping and delivery providers
Email and marketing platforms
Website and analytics providers
Fraud-prevention and security services
Professional advisors when necessary

These service providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Ally’s Essentials, our customers, or others.

6. Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

Keep products in your shopping cart
Remember preferences
Understand website traffic
Improve website functionality
Analyze website performance
Provide relevant advertising

You can adjust your browser settings to manage or disable cookies. Disabling certain cookies may affect some website functionality.

7. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Ally’s Essentials™
Hair Care Made With Purpose

Email: Allison@allysessentials.com
Phone: 702-439-9208
Location: Las Vegas, Nevada

Healthy hair starts with the essentials.™